Safety Guidelines

Our Commitment to Your Safety

Every family that comes to ShadiSunnah is trusting us with something deeply personal the search for a marriage partner for their son or daughter. We take that responsibility seriously. We have built this platform with safety as a foundational requirement, not an afterthought.

These Safety Guidelines exist alongside our Terms and Conditions, Privacy Policy, and Acceptable Use Policy. Together, they set out what we do to protect you, what we expect from everyone on the platform, and what you can do to keep yourself and your family safe.

ShadiSunnah operates primarily under Pakistani law. The safety principles in this document are consistent with the Pakistan Penal Code, the Prevention of Electronic Crimes Act 2016 (PECA), the Personal Data Protection Act 2025, and broader Islamic ethical values that underpin our platform.


1. How We Protect You

1.1 Manual Identity Verification

Every account on ShadiSunnah is required to submit a government issued identity document before their profile becomes visible to anyone else. We accept a Pakistani CNIC, a Pakistani passport, or an international passport. A member of our admin team reviews every submission manually. No profile goes live automatically. This is our most important protection against fake profiles and fraudsters.

1.2 Protected Contact Details

Your phone number and email address are never displayed to other families on the platform, ever. The only way for one family to initiate contact with another is through our structured connection request system, which requires mutual acceptance. You are always in control of who can reach you.

1.3 Watermarked Photographs

All profile photographs displayed on the platform carry a ShadiSunnah watermark. This is designed to deter the theft and redistribution of photographs, which is a common tactic used by fraudsters who steal images from matrimonial platforms to create fake profiles elsewhere.

1.4 Secure Data Handling

Identity document images are stored in a private, non publicly accessible location on our servers. They are viewed only by authorised members of our admin team and deleted promptly after verification is complete. They are never shared with other users, third parties, or any authority unless compelled by a valid court order under Pakistani law.

1.5 Report and Block System

Every profile on the platform has a report function. You can report any profile at any time for any concern. All reports are treated confidentially the reported family is never informed who reported them. Our team investigates every report.

1.6 Anti Fraud Registration Controls

We limit the number of accounts that can be created from a single IP address per day. We run automated checks to detect and block disposable email addresses commonly used in fraudulent registrations. We use security verification on the registration form. These measures significantly reduce the ability of fraudsters to create multiple fake accounts.


2. Your Legal Protections Under Pakistani Law

It is important for our users to understand that the behaviour described in this document is not just a violation of our platform rules. Much of it is a criminal offence under Pakistani law.

Prevention of Electronic Crimes Act 2016 (PECA): Section 17 of PECA criminalises electronic fraud, meaning any person who dishonestly uses a computer system or electronic means to obtain money, property, or any advantage from another person is committing a criminal offence punishable by imprisonment of up to two years and a fine of up to five million rupees, or both. Romance scams and matrimonial fraud conducted online fall squarely within this provision.

Section 20 of PECA makes it a criminal offence to send information through any electronic means that is harmful, threatening, abusive, harassing, or obscene. Any family that sends threatening or harassing messages through our platform is committing a criminal offence.

Section 16 of PECA makes it an offence to obtain, transmit, or use data without authorisation. This applies to any fraudster who collects personal information or photographs from our platform without consent.

Pakistan Penal Code: Cheating and fraud under Sections 420 and 468 of the Pakistan Penal Code apply to anyone who deceives another person with dishonest intent, including by creating a false identity for the purposes of financial gain. Matrimonial fraud where someone deceives a family and obtains money is a serious criminal offence under the PPC.

Personal Data Protection Act 2025: Unauthorised collection, use, or sharing of another person's personal data without consent is a violation of the PDPA and can result in significant regulatory penalties.

If you believe you have been the victim of any of the above, you have the right to file an FIR with your local police station and to report the matter to the FIA Cybercrime Wing at www.fia.gov.pk, which has specific jurisdiction over electronic crime in Pakistan.


3. Recognising Fake Profiles and Scams

Despite everything we do, determined fraudsters sometimes find ways through. Knowing what to look for can protect you.

3.1 Warning Signs in a Profile

The photographs look too perfect. Professional quality images that look like modelling or stock photographs are a red flag. Run a reverse image search at images.google.com if the photograph appears on other websites or platforms, it has been stolen from somewhere else.

The profile is inconsistent. The stated age does not match the date of birth, the city does not match the stated nationality, or details contradict each other in different sections of the profile.

The profile is unusually sparse. Very little information has been filled in despite the account being active, which can indicate a hastily created fake account.

Extraordinary claims. A profile claiming exceptional wealth, an unusually senior government or military position, or achievements that seem disproportionate and unverifiable should be approached with caution.

3.2 Warning Signs Once You Are Connected

They immediately push to move off the platform. A genuine family will have no problem communicating through ShadiSunnah initially. Someone who urgently wants your WhatsApp number or personal email before any meaningful conversation is a warning sign.

They are evasive about basic details. Ask about their area of the city, their profession in more detail, their family background, their local masjid. A genuine family will answer these questions naturally and comfortably. A fraudster will change the subject or become vague.

They cannot or will not arrange an in person meeting. There is always an excuse. The father is abroad. The mother is unwell. The timing is never right. Genuine families who are serious about a match will make the effort to meet.

They express intense affection or urgency very quickly. In genuine Islamic matrimonial practice, things move with care and appropriate family involvement. Someone who declares strong personal feelings very early in the process, before any proper meeting has taken place, is behaving in a manner inconsistent with sincerity.

They ask you for money. This is the single most important warning sign. No genuine family seeking a marriage match has any reason whatsoever to ask you for money. Not for travel. Not for a visa. Not for a medical emergency. Not for any reason at all. If any family asks you for money through this platform or outside of it, stop all communication immediately and report the account to us and to the FIA Cybercrime Wing.

3.3 Common Scam Patterns in Pakistan

The Rishta Fraud / Romance Scam: A fraudster invests weeks or months building trust with your family, often involving elaborate family stories, expressions of shared values, and demonstrations of religious sincerity. They then invent a crisis requiring financial assistance a medical emergency, a flight to come and meet you, a legal problem that needs resolving. Once money is sent, they disappear. These scams are sophisticated and emotionally manipulative. They specifically target families who are trusting and sincere about finding a good match.

The Overseas Pakistan Scam: A fraudster presents themselves as a Pakistani settled abroad, typically in the UK, Canada, or the Gulf, and asks the local family to help facilitate a visa, transfer money, or pay for travel so they can come to Pakistan to meet. Once money is sent, they disappear and were never actually based abroad.

The Photograph Harvesting Scam: A fraudster has no matrimonial intention at all. Their sole goal is to collect photographs and personal details from as many families as possible, which they then use to create fake profiles on other matrimonial platforms in Pakistan and abroad. Be mindful of what photographs you share and at what stage in the process.

Impersonation of Well Known Families: Some fraudsters in Pakistan claim to be from well known, wealthy, or influential families, banking families, army officer families, or political families, to make themselves seem more credible. Always independently verify such claims through your own network before proceeding.


4. Protecting Your Personal Information

  • Never share your home address or precise neighbourhood with a family you have just connected with
  • Do not share photographs of younger siblings, children, or elderly parents in early conversations
  • Do not discuss financial details, your income, savings, property, assets, or business interests, before you have established significant trust over a reasonable period of time
  • Be thoughtful about sharing the exact workplace, school, or daily routine of the profile subject before families have met in person
  • Use the platform's connection system for initial communication before exchanging personal phone numbers
  • Be cautious about sharing personal information on WhatsApp or other messaging apps before families have met, as messages can be saved and misused

5. Meeting in Person

If your conversations have gone well and you decide to meet, please follow these guidelines carefully.

5.1 Before You Meet

Have thorough conversations through the platform first. Ask detailed questions about family background, profession, education, area of residence, religious practice, and expectations from marriage. Genuine families will answer openly.

Do your own research. A simple search of the family's name, the father's name, and the city can sometimes reveal useful information. If someone claims a specific profession or position, it is reasonable to verify it.

If possible, seek a reference from someone within your community, your extended family network, or your local masjid who knows the family or can vouch for them. In Pakistan, this kind of community verification remains one of the most reliable forms of background checking.

Make sure you know in advance exactly where you are going, who will be present, and what the arrangements are for the meeting.

5.2 The Meeting Itself

For a first meeting, choose a well known, public venue. A reputable hotel lobby, a family restaurant, or a family home with multiple family members present on both sides are all appropriate choices.

Bring appropriate family members as chaperones. This is both an Islamic requirement and a sensible safety measure. A meeting between a prospective bride and groom should always involve the wali and responsible family members.

Do not meet alone. Do not allow the meeting to move into a private setting.

Tell someone you trust, a close family member or friend who is not attending, where you are going, who you are meeting, and when you expect to be back.

Keep your phone with you and charged.

If anything feels wrong when you arrive, if the situation is different from what was agreed, if there are unexpected people present, if you feel pressured or uncomfortable in any way, it is completely acceptable and sensible to leave. Your safety and comfort are more important than politeness.

5.3 After the Meeting

If anything about the meeting troubled you, if what you found in person differed significantly from the profile, if you were pressured, made to feel uncomfortable, or believe you were misled in any way, please report it to us. Your report protects other families on the platform.


6. Online Safety

  • Use a password for your ShadiSunnah account that you do not use for any other service
  • Do not access your account from public computers, cyber cafes, or shared devices
  • Log out after every session, particularly on shared devices
  • Do not share your login credentials with anyone, including family members, as each account holder is responsible for all activity under their account

ShadiSunnah will never ask for your password by email, phone, or WhatsApp. If you receive any communication asking for your password or login details, it is a phishing attempt. Forward it to support@shadisunnah.com and do not respond to it.

If you receive a suspicious message or email claiming to be from ShadiSunnah, do not click any links. Log into the platform directly by typing www.shadisunnah.com into your browser.


7. Reporting and Getting Help

If you encounter any of the following, contact us immediately:

  • You believe you have been in contact with a fraudster or scammer
  • You have been asked for money by another family
  • You have received threatening, abusive, or harassing messages
  • You believe your account has been accessed without your permission
  • You have concerns about the safety or welfare of any person

Contact our Safety Team:

Support portal: www.shadisunnah.com/support

Email: support@shadisunnah.com


If you believe a crime has been committed, report it to the relevant authority:

Pakistan FIA Cybercrime Wing: Website: www.fia.gov.pk Complaint portal: complaint.fia.gov.pk The FIA Cybercrime Wing has specific jurisdiction over electronic fraud, online harassment, data theft, and identity crimes under PECA 2016. We strongly encourage you to report any financial fraud or threatening behaviour to them directly.

Pakistan Local Police: For in person safety concerns, contact your local police station and file an FIR under the relevant provisions of the Pakistan Penal Code. Sections 420 (cheating) and 468 (forgery for fraud) are the most commonly applicable.

United Kingdom: Emergency: 999 Non emergency police: 101 Action Fraud (financial crime): 0300 123 2040 or www.actionfraud.police.uk

UAE: Emergency: 999 eCrime reporting: www.ecrime.ae

Saudi Arabia: Emergency: 911 Cybercrime reporting: www.sdaia.gov.sa


8. Zero Tolerance

ShadiSunnah operates a zero tolerance policy on the following:

  • Any attempt to financially exploit, deceive, or defraud another family
  • Any harassment, threats, or abusive behaviour directed at other families or our staff
  • Profiles created for anyone under the age of 18
  • Submission of fraudulent, altered, expired, or invalid identity documents
  • Impersonation of another real person or family
  • Using the platform for any purpose other than genuine matrimonial searching

Accounts found to have engaged in any of the above will be permanently closed without refund. We will report the matter to the FIA Cybercrime Wing and relevant law enforcement authorities and will cooperate fully with any investigation. We take our responsibility to protect Pakistani families seriously and will not hesitate to involve authorities where criminal behaviour has occurred.


These guidelines were last updated in July 2026. For safety concerns or to report suspicious activity, contact us at support@shadisunnah.com at any time.